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Frequently Asked Questions - Web Hosting Services


  1. What about domain name?
  2. What about registrar?
  3. How to check who is the owner of the domain name?
  4. How do I register for domain names?
  5. How much disk space will you need?
  6. What's DNS server and how to apply it?
  7. What about Free Vs. Paid Web Hosting?
  8. What comes with dedicated server?
  9. Where are the web servers located?
  10. Can I host international domains?
  11. Will you need a domain?
  12. Is there any concern for web server location?
  13. Is it really risk-free?
  14. What if I have more technical questions?
  15. Do you provide web site design service?
  16. Do you provide web promotion service?

What about domain name?
Domain name is the address of your web site on the Internet like your company's name. Names like yahoo.com or msn.com is Domain Name. Once the domain name is taken, you will not be able to register it. For Internet business, it is a MUST to have your own domain name to have recognition and professionalism.

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What about registrar?

Domain names can be registered through many different companies known as "registrars". The registrar you choose will ask you to provide various contact and technical information that makes up the registration. The registrar will then keep records of the contact information and submit the technical information to InterNIC where all the information are kept in the "registry". This registry provides other computers on the Internet the information necessary to send you email or to find your web site.

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How to check who is the owner of the domain name?

Check the record to see that you are listed as the administrator (administrative contact) of the domain name. All correspondence related to the domain name will be sent to you for renewal, verification of transfer, etc. You are allowed keep or amend any information concerning your domain name.

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How do I register for domain names?

Our web hosting includes a free domain name to be chosen by you. Also, if you have registered a domain name, you can opt to host at our web hosting service.

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How much disk space will you need?

Although it is sometimes difficult to determine how large your Web Site will be, it is a good idea to have a rough estimate. This will allow you decide what Web Hosting account is right for you. As a rule, you can fit about 45 Web pages into 2 MB of disk space. Using this as a guide, you should estimate how large your site will be and choose an appropriate Web Hosting plan. You should also be sure to have enough room for future Web Site growth. Be sure to ask any potential Web Host about their upgrade policies in case you outgrow your current disk space limit.

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What's DNS server and its function?

The Domain Name System (DNS) function is to help surfers to find their way around the Internet. Every computer on the Internet including web servers has a unique address called its "IP address" (IP stands for "Internet Protocol").

As IP Addresses are hard to remember therefore DNS is implemented in the Internet by allowing the domain name to be used instead of the IP address.

A name server maintains a directory of domain names and matching IP addresses. They use these directories to enable computers on their networks to find web sites and other resources. It usually takes about 48 hours before name servers on other networks are able to access the information after the registry for your domain gets it. This 48 hours period is referred to as propagation.

To point your domain name to the IP address of your hosting service, go to control panel of your domain registrar, key in the DNS server names given. Our name server is: ns1.yaintech.com and ns2.yaintech.com

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What about Free Vs. Paid Web Hosting?

With the growing number of free Web Hosting servives available on the Internet today, you may be asking yourself "Why should I pay for Web Hosting when I can get it for free?".

Several free Web Hosting services include Mail, GeoCities, etc. Most offer varying degrees of flexability when it comes to setting up an account. For instance some give you the ability to have an actual domain name while most require that you have a sub domain under their primary domain, i.e. http://geocities/yourname/... Some also allow you to run your own CGI scripts while others do not. One thing almost all free Web Hosts have in common is that they provide only a limited amount of disk space (usually 5-10 MB), they are very strict when it comes to data transfer and they usually require that you have their ads on your Web Site.

One of the biggest compaints that users of free Web Hosting have is that they must often allow the Web Host to include banners or advertisements on their Web Sites. You've probably come accross a Hypermart or GeoCities Web Site and seen how an advertisement window pops up when you access the site. Many people find this annoying and want the freedom that paid Web Hosting allows.

Another big factor that often causes people to go in search of paid Web Hosting is the desire to have a domain name. Most free Web Hosting companies do not give you this opportunity. If you do have access to your own domain with a free Web Host, chances are that you will have to put up with advertisements on your Web Site.

Most companies that offer free Web Hosting also have strict limitations with regards to running and installing your own CGI scripts. Some will provide pre-installed scripts that you will have access to such as guestbooks, counters, or email form processors. However, if you want to test, install and run your own scripts, you will probably need to find a reliable paid Web Host. If this is a feature that you are interested in, be sure to ask any potential Web Host about their CGI script policies since they vary widely from company to company.

If you have a fairly large Web site or offer lots of graphics, free Web Hosting may present some problems for you. Most free Web Hosting companies have strict disk space limits, usually 5-10 MB or less. While this is plenty for most Web Sites, some may find this is not enough. Before signing up with any Hosting service, be sure to ask ask disk space limits and the policies invloved in increasing the alloted space.

Ultimately, the type of Web Hosting you choose depends on the specific needs of your Web Site. If you have a small personal Web Site and don't mind the ads and limititations that come with most free Web Hosting, then that may be the best choice for you. However, if you have a company or business, then you probably want your own domain name and that usually requires that you find paid Web Hosting.

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Where are the web servers located?

Our data centers located both in Europe and North America. Our USA data center is located in New York City and our European servers are located in Amsterdam Netherlands. Our network backbone provider of choice at both of these locations is Level 3 Communications, Inc.

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Can I host international domains?

Yes. Whatever you want to host. .com, .net, .cn, .jp, .org, .info... Some hosting companies don't support international domains, but we do.

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Will you need a domain?

If your goal is to build an online business, then it makes sense to get yourself a domain name. The cost is $30 per years and you can register through Register.com. At each of these sites, you will be able to search the Whois database to see if your chosen domain is available. If you host your domain with us, we provide you with a Free domain name at your choice.

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Is there any concern for web server location?

No, it doesn't matter. It has no concern or difference for your visitors. Our recommendation for web hosting should be from US or Europe when you are targeting at international market since the Internet backbones are there. That's the best choice to cater your online business to worldwide visitors.

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Is it really risk-free?

Yes. There's no setup fee. And with the 30 days money back guarantee, you can try it out and ask for a full refund within 30 days if you are not fully satisfied with the service. No question asked.

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What if I have more technical questions?

If you have any question, just send us an email @ Contact Us. We will be most happy to give you a helping hand.

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Do you provide web site design service?

Yes, we provide professional web site design service. With our web hosting, we can provide very competitive prices or sometime we offer free for certain web designing. Contact Us for more details.

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Do you provide web promotion service?

Yes, we provide professional web promotion and Internet marketing service. Search engines web promotion for your website.

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