Cancellation Policy
This Cancellation Policy explains how and when an order may be cancelled after it has been placed. Please review this policy carefully before completing your purchase.
Order Cancellation Window
Orders may be cancelled within 24 hours of placement, provided the order has not yet been processed or shipped.
Once an order enters processing or has been shipped, cancellation is no longer possible.
How to Request a Cancellation
To request an order cancellation, please contact us as soon as possible using the contact information below. Include your order number and reason for cancellation.
Email: support@yourdomain.com
Non-Cancellable Orders
The following orders cannot be cancelled once processing has begun:
- Orders that have already been shipped
- Customized or specially handled items
- Orders requiring special verification or preparation
Refunds After Cancellation
If your cancellation request is approved within the allowed timeframe, any payments received will be refunded to the original payment method, subject to applicable processing fees.
Refund processing times may vary depending on your payment provider.
Orders Cancelled by Us
We reserve the right to cancel orders due to inventory issues, payment verification problems, suspected fraud, or other operational reasons. In such cases, a full refund will be issued.
Policy Changes
We reserve the right to update or modify this Cancellation Policy at any time. Changes will be posted on this page.
Contact Us
If you have any questions regarding this Cancellation Policy, please contact us:
Email: info@yain.com