Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation. Processing time does not include weekends or public holidays.

Orders involving special handling, verification, or high-value items may require additional processing time.

Shipping Methods

We ship orders using reliable postal and courier services. Available shipping methods and costs are displayed at checkout.

Tracking information will be provided when available.

Estimated Delivery Time

Delivery times are estimates only and may vary depending on destination, customs processing, and carrier conditions.

• Domestic Shipping: 3–7 business days
• International Shipping: 7–21 business days

International Shipping

We offer international shipping to many countries with additional shipping & handling charges. Scan QR Code for delivery charges via courier. Please ensure that local customs regulations permit the import of spiritual or cultural items.

Scan QR code for all overseas Shipping & handling charges *Free for local Singapore

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Customs, Duties, and Taxes

Customs processing may cause delays beyond our control. We are not responsible for customs clearance delays or additional charges imposed by authorities.

Incorrect Address

Please ensure your shipping address is accurate and complete. We are not responsible for delays, losses, or additional fees caused by incorrect or incomplete addresses.

Lost or Delayed Shipments

If your order appears delayed or lost, please contact us. We will assist in communicating with the shipping carrier, although delivery outcomes cannot be guaranteed.

Shipping Restrictions

We reserve the right to restrict or refuse shipping to certain locations due to legal, logistical, or carrier limitations.

Contact Us

If you have questions about this Shipping Policy or your shipment, please contact us:

Email: info@yain.com